"Error while activating the 3D Viewer" Message Appears : Dental-Support

How can we help you today?

Modified on: Thu, 5 Apr, 2018 at 2:42 PM

Products Effected: DentalCAM 7 (usually after new installation on new PC)

Symptoms: "Error while activating the 3D Viewer" appears when opening DentalCAM 7

Solution: Enable .Net Framework 3.5 and 4.7 from the Windows Features Menu in Windows

1. Navigate to Control Panel > Programs and Features

2. Click on Turn Windows Features on or off

3. Activate .NET Framework 3.5 and .NET Framework 4.7

4. Click OK and Reboot PC

Did you find it helpful? Yes No