Normally, if you purchase a new milling machine, service and support for that machine will be provided through the dealer or OEM partner in which the machine was purchased.


If you purchase a machine that was previously owned, here are a few things to consider:


-If you are buying a milling machine via a 3rd party reseller (i.e. ebay or another online service), please be sure to have the previous owner include the original dongle and/or software if available

-It may also be advisable to ask the previous owner through which reseller the milling machine was purchased ("I bought it from Company 123...")

-It may be best to contact "Company 123" to see if they can continue service and support for this milling machine


Also, if you are unable to find out the name of the previous source of service and support for this machine, you can also find out complete listing of OEM and vhf resellers here:


https://www.vhf.de/en/company/resellers.html